Motel Max

At what point is a motel over the top when it comes to customer satisfaction and presentation? When does it become ridiculous? Are they really that competitive?  I'm sure a lot of people out there have much higher standards than we do when it comes to our expectations of a motel room. They are the ones that will pick up the phone to gripe about the tiniest little thing--too lazy to even go to the lobby in person.

We are not like that.

Because we are not lavish, money-spending people, we are a bit taken aback when we are experiencing something that is way, way over the top. Opulence is something we don't experience on a regular basis. Sometimes we shake our heads in wonder at how ridiculous certain things we see are. The Best Western motel we stayed at in Seaside, Oregon on Saturday night is one of those places.

We knew it wouldn't be cheap because we were buying a room that was right on the beach, but it's an extravagance that we will sometimes bestow upon ourselves for one reason or another. In other words, it's a rarity.  We knew we walked into another level of motel room this time though. The signs were all around us.  When it comes right down to it, it's just a motel room. Its not overly large. It has all the things your usual motel room has. It's clean, has clean towels, all the usual soap, shampoo, fridge, and microwave.  It's the other things that I'm talking about.

Let's start with the kitchenette. On the counter top sat a kitchen towel--fan-folded.  It was saying, "Welcome!  See how fancy we are?"  It had a dishwasher too. I guess we should have taken some dishes, silverware, and pots & pans with us. No wait--they were already there! Okay, there were no pots or pans, but everything else was there. Even a corkscrew.   But then, that goes without saying, right? After all, what good is a fireplace without wine?  And you need a corkscrew to open your wine.  Wait a minute--fireplace?! Yep. Not real of course... That would be a liability. No, this one was naught more than a light switch on the wall. It looks real though, doesn't it?

The stuff in the bathroom was a whole category of its own. Washcloths that were folded into fans and placed carefully in a visually-appealing way.  The toiletry products that were placed in a nice pattern were also very visually appealing.  There was even a Kleenex that was fan-folded and greeting us.  Both of us were afraid to disturb it when we needed to blow our nose, and reached for a fresh one in the box instead.   There was a fancy shower head that was bent upward in a graceful way, and finished with an above average shower head on it. That's not all folks. How about a wall phone right between the toilet and the shower? Yep. Apparently, that's so when you're sitting there on the toilet and you feel the need to complain about the quality of the toilet paper, or maybe the shower water is 2° too cool to be satisfactory. Crazy.  I was tempted to call them and tell them how disappointed I was that the light green soap box in the toiletry presentation was upside down but I refrained. Also, the light over the bathroom sink was a little overdone. Why do you need a 4-lamp fixture in a motel room anyway? I'll tell you why: Because it's extravagant!

Lots of other things that were 'above and beyond' were crammed into that motel room too.  Things like the ceiling fan over the bed, a reading chair with a footstool, a pull-down Murphy bed with a couch, and a 37" (What? Only 37?!) Visio flat screen TV and a DVD player. Speaking of TV's... This is also the first place I have ever stayed that has "clean" remotes. I guess it caters to those of of us that make sure to use an sanitary wipekin on our grocery carts before pushing them through a store.

Yeah, I make fun, but it was probably the nicest customer service and stuff I've ever gotten at a motel.  The bed was the nicest I've ever slept in at a motel.  As many of us know, a lot of the motels that have a 'lock' on a particular location will just give you the minimum standard, knowing you'll pay regardless because of its particular location.  Kudos to the staff and management at the Ocean View Resort.  They treat people pretty well.